Customer Due Diligence (CDD) is a process of verifying a customer’s identity and assessing their potential risk level before establishing a business relationship with them. In the context of Customer Service Providers (CSPs), CDD should be applied in the following situations: Onboarding new customers: CSPs should conduct CDD when onboarding new customers to ensure they […]
Employees’ overall well-being and mental health are increasingly important to employers. HR leaders mentioned that mental health and well-being had reached their top 3 problems. The new normal in the workplace calls for HR leaders to prioritise mental health and wellness for employees. This means creating an environment where employees feel supported and valued and […]
It’s that time of year again— the stores are filled with bright, chocolate-filled eggs, cute bunnies adorning the shelves, and vibrant floral decorations. Summer is just around the corner, and it can only mean one thing—Easter! As the holiday of Easter approaches, churches are being decorated to celebrate Jesus Christ’s resurrection. Adults and children eagerly […]
IFRS 3 Business Combinations outlines the accounting when an acquirer obtains business control (e.g., an acquisition or merger). Such business combinations are accounted for using the ‘acquisition method’, which generally requires assets acquired and liabilities assumed to be measured at their fair values at the acquisition date. Businesses have utilised mergers and acquisitions as a significant growth, […]
In accounting, deferred income is money received in advance for services that will be performed in the future. Therefore, it is not considered income until it is earned. This is not recorded in the income statement but in the balance sheet. Accounting for liabilities is, recognising when services are owed to customers, but the revenue […]
The digital marketing world is constantly progressing, and marketers must stay updated with the ever-changing and emerging trends. You can use various tools to take your digital efforts to the next level. The marketers at GCS Malta discuss several digital marketing tools to use in 2023 in this article. 10 Tools to add to your […]
International Women’s Day arrives once every year on the 8th of March. It’s a time to celebrate women’s achievements, demand equality and fight for fundamental rights and freedoms. What is International Women’s Day? Every year on 8 March, International Women’s Day is celebrated to honour women’s accomplishments and advocate for positive change in the lives […]
According to the World Health Organization (WHO), stress can be any form of change that causes physical, emotional, or psychological strain. Contrastingly, stress management is the broad spectrum of techniques to control one’s stress levels. Managers must understand the importance of managing stress to prevent employees from burning out. The HR experts at GCS Malta […]
International Standard on Auditing (ISA) 701, effective for audits of financial statements for periods ending on or after 15 December 2016, deals with the auditor’s responsibility to identify and communicate key audit matters (KAMs) in the auditor’s report. The auditing team at GCS Malta discusses this further in the article below. What are key audit […]
Check out what our #GCSeers were up to last month in our brand-new newsletter.